Castle Creek Pet Resort & Spa

Leash Policy:
All dogs (regardless of their training) must be on a leash while entering and exiting our facility.  No exceptions.  This ensures the safety of your pet(s) and others during your visit. 

Admission:
We reserve the right to deny admittance to any pets lacking proof of vaccinations, and/or to pets displaying signs of health problems or aggressive behavior.  We reserve the right to charge a special handling fee for excessively difficult or aggressive pets that require additional time or staff members to handle the pet safely. 

Vaccinations:
We require proof of vaccinations by a licensed veterinarian before you can schedule an appointment.  We require the following:
Rabies
DHLPP
Bordetella (every 6 months)

Flea/Tick Policy:
Owners are responsible for keeping their pet(s) flea & tick free. Should we find evidence of fleas or ticks after drop off, we will perform a flea & tick bath immediately to inhibit an infestation within our facility and an additional $20 fee will be imposed for a flea and tick bath.